When will I get my stuff?
Smaller packages (Keychains, Stickers) go out within 2-3 days of the order being placed and, if during a pre-order period, 1-2 days after pre-orders end. Bigger packages (Daki Covers, Mouse Pads) ship a couple days after the inventory is received from the manufacturers.
How long does shipping take?
US: 3-8 days
Canada: 1-3 weeks
Wherever else: 1-4 weeks
Canada: 1-3 weeks
Wherever else: 1-4 weeks
Keep in mind that those are estimates as the USPS handles the shipping. Refer to your tracking number (if provided) for more info.
What about manufacturing?
Varies depending on the product, but about 8-13 days for pre-orders.
Will I get a tracking number?
Depends on the package! Some smaller things like stickers and keychains are sent via stamp and do not come with tracking numbers. For everything else you will be emailed a tracking number.
Where do you ship?
I ship internationally, dawg!
What is your shipping/return policy?
If something shows up damaged the best we can do is a partial refund. Once shipped there are NO RETURNS. All sales are final!
My package is delayed/missing/arrived damaged! What now?
If you got a tracking number you’ll have to take that up with USPS. Otherwise contact [email protected] and we’ll try and work something out.
